Privacy Policy

1. Information We Collect

When you register or purchase digital services on LifeGuide (https://lifeguidex.com.lk), we may collect personal information such as your name, email address, contact information, and billing details. We also collect usage data and cookies to improve your user experience.

2. How We Use Your Information

We use collected data to:

• Provide access to online classes, AI tutors, exam papers, and digital reports.
• Process payments securely through authorized payment gateways like 2Checkout (Verifone).
• Send account confirmations, invoice receipts, and service updates.
• Maintain account security and prevent fraudulent activities.

3. Data Security & Payment Protection

We implement robust technical and organizational security measures to protect your personal information. Payment transactions are encrypted using SSL (Secure Socket Layer) technology. We do not store full credit card numbers on our servers; payments are processed securely by PCI-DSS compliant third-party processors such as 2Checkout.

4. Cookies and Tracking

LifeGuide uses essential cookies and local storage to maintain session states (e.g., keeping logged-in state across educational modules). You can control cookie preferences through your browser settings.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share necessary transaction data with trusted processing partners (e.g., 2Checkout) strictly to complete payments and fulfill your digital orders.

6. Children's Privacy

Our educational platform is intended for primary school students under adult/parental supervision. We prioritize child safety and do not collect unnecessary personal details from children.

7. Contact Privacy Officer

If you have questions about our Privacy Policy or wish to request data removal, please contact: